To deliver a better and more hassle-free smart community service experience for all residents, we have comprehensively upgraded functions and optimized details of FirstKeeper based on daily community usage scenarios. We have revamped the interface, added multiple frequently-used practical features and streamlined core operation processes, greatly improving the fluency and ease of use.
Centering on residents’ actual demands, this version delivers all-round upgrades in four major aspects: visual experience, visitor access, venue services and community binding. Every optimization is designed to make community life more efficient and intelligent. Let’s take a look at the detailed updates:
01 Brand New UI Upgrade for an Enhanced Visual Experience
The overall UI of FirstKeeper has been fully restructured to replace the old visual style. We redesigned page layouts, updated color schemes and optimized all icons, creating a clean, stylish and premium interface.
The app is adapted to screen ratios of mainstream mobile devices. Polished page transition animations and button interactions, together with simplified operation logic, make browsing and function usage much smoother. You will enjoy a brand-new experience in both vision and operation.
02 New Visitor Invitation for Efficient Check-in
To solve the inconvenience of traditional visitor registration, we have launched the online visitor invitation function to simplify the whole process.
Residents can generate a dedicated visitor invitation link with one tap and share it with guests via WeChat, SMS and other channels. Visitors can fill in personal information, visit purpose and arrival time independently by clicking the link. No manual entry or on-site registration is required, and the whole process is completed online.
This feature cuts down residents’ operation work and speeds up visitor access, making guest registration smarter and more convenient.
03 New Refund Function for Venue Reservation with Transparent Rights Protection
To improve the service of public venue reservation, we have added a refund reminder function to complete the service loop and fully safeguard residents’ rights and interests.
If you meet the refund requirements after using community public venues, you can submit a refund request directly in the corresponding order and remind property staff to review it with one click. There is no need to contact the property via messages or calls repeatedly. The whole process is done online without extra trips.
You can check the real-time refund progress in the order page. The whole procedure is open, transparent and efficient, bringing a fully optimized venue reservation experience.
04 New QR Code Access for Quick Community Binding
To simplify the move-in and community binding process for new residents, the QR code registration & access function is newly released to lower operation barriers and boost efficiency.
Simply scan the exclusive community QR code, and the system will identify your account status intelligently:
- New users without a FirstKeeper account will be guided to complete registration and submit move-in applications directly.
- Existing users can log in and quickly apply to add residence and join the community.
Registration, binding and application can be finished with one scan, eliminating complicated on-site procedures and enabling faster move-in and account binding.
Further Detail Optimizations for Better Performance
Apart from the above core updates, known bugs from previous versions have been fixed. The operating mechanism is deeply optimized to enhance overall running speed and stability, reducing stuttering and crashes for a smoother and more reliable daily use.
Update Now to Experience the New Smart Community Service
Every upgrade is dedicated to bringing you a better experience. Going forward, we will keep focusing on residents’ needs, polishing functions and optimizing services iteratively, to build a more convenient, intelligent and considerate smart community platform for everyone.
Update your FirstKeeper to the latest version and start your brand-new experience today!